Privacy policy

Data privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all information that can be used to identify you personally. Detailed information about data privacy can be found in our data privacy policy, which follows this text.

 

Data acquisition on our website

Who is responsible for data acquisition on this website?

The processing of data on this website is performed by the website operator. For contact information, refer to the contact page of this website.

How do we acquire your data?

One way your data is acquired is that you provide it to us. This can be the case when you enter information in a contact form, for example.

Other information is automatically acquired by our IT systems when you visit our website. This is technical data (e.g. your web browser, operating system or the time at which the page was accessed). This data is acquired automatically as soon as you visit our website.

What do we use your data for?

Part of your data is acquired to ensure error-free provision of the website content. Other data can be used to analyze your user behavior.

What rights do you have concerning your data?

You have the right to receive information at any time, free of charge, about the origin, recipient and purpose of your stored personal data. You also have the right to request correction, blocking or deletion of this data. For this purpose and if you have any other questions about data privacy, you can contact us at any time at the address provided in the contact data. You also have the right to file a complaint with the responsible supervisory authority.

General information and obligatory information

Waterbeck GmbH, Managing Director: Frances Katharina Seifert, Reichardstraße 18, 31789 Hameln

Please find below information about which of your personal data we process in connection with the contract concluded with you, what your rights are in relation to this and how you can contact us.

Name and contact details of the responsible controller

This data protection notice applies to us,

Waterbeck GmbH
Managing Director: Frances Katharina Seifert
Reichardstraße 18
31789 Hameln
Tel.: + 49 (0) 5151 805 17
E-Mail: info@waterbeck-gmbh.de

as the responsible controller.

In the event of questions on the processing of your personal data as described below or on the topic of data protection, please contact info@waterbeck-gmbh.com.

The Data Protection Officer can be contacted as follows:

DATADIM GMBH
Bahnhofstraße 22
31785 Hameln
Telephon:+49 (0)5151 9192646
E-Mail: info@datadim.de

 

Collection and storage of personal data; type, purpose and use

The data collected in the context of the contract concluded with you is processed by us for contract implementation purposes. The following information is collected:

  • Form of address, title, first name, last name
  • Address
  • Email address
  • Telephone number (landline and/or mobile)
  • Poss. fax number (if available and desired)
  • Poss. account details
  • Poss. date of birth

The collection of personal data takes place

  • to enable the identification of you as the customer;
  • to enable you to be offered appropriate advice;
  • to allow us to fulfil our contractual obligations to you;
  • to allow us to meet our legal obligations;
  • for correspondence with you;
  • for billing purposes, and if necessary in the context of dunning processes;
  • for the purposes of permissible direct advertising;
  • for the assertion of any claims against you.

The processing of personal data takes place on the occasion of your enquiry to us and is required for the specified purposes for the processing of your order and for the fulfilment of obligations from the underlying contract.

The personal data collected is stored until our statutory storage obligations have expired and is then deleted. By way of exception, this does not apply if we are obliged to ensure storage for a longer period due to retention obligations under tax or commercial law (in accordance with the German Commercial Code (HGB), German Penal Code (StGB) or German Fiscal Code (AO)) or if you have consented to storage for a longer period.

 

Forwarding of data to third parties

In principle, your personal data is not transferred to third parties. Exceptions to this apply only if this is necessary for the processing of contractual relationships with you. This includes, in particular, forwarding to service providers appointed by us (referred to as data processors) or other third parties whose work is required for contract execution (e.g. shipping companies or banks). In addition, we may forward the data from the contractual relationship to external tax advisors for their advice and inspection purposes. The forwarded data may only be used by the third parties for the specified purposes.

 

Legal basis for the processing of personal data

The processing of your personal data takes place according to the following legal basis:

  • for the purposes of contract execution and the processing of complaints and warranty cases: Art. 6 para. 1 (b) GDPR
  • compliance with statutory storage obligations: Art. 6 para. 1 (c) GDPR
  • use of the data for advertising by post: Art. 6 para. 1 (f) GDPR

 

Your rights as the data subject

As the data subject affected by the data processing, you have various rights:

  • Right of access according to Art. 15 GDPR: You can request information about the personal data pertaining to you that is processed by us. In particular, this applies to the purposes of data processing, the categories of personal data, the categories of recipients, if applicable, the storage period, the origin of your data, if applicable, as well as the existence of automated decision-making, including profiling, if applicable, and meaningful information about the details of this, if applicable.
  • Right to rectification according to Art. 16 GDPR: You can request the rectification of inaccurate personal data pertaining to you and stored by us or the completion of personal data pertaining to you and stored by us.
  • Right to erasure according to Art. 17 GDPR: You can request the erasure of personal data pertaining to you and stored by us, provided that its processing is not required to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.
  • Right to restrict processing according to Art. 18 GDPR You can request a restriction to the processing of personal data pertaining to you where the accuracy of the data is contested by you or processing is unlawful but you oppose the data’s erasure. You also have this right if we no longer need the data but you need it to establish, exercise or defend legal claims. You also have this right if you have objected to the processing of your personal data;
  • Right to data portability according to Art. 20 GDPR: You can request that we transmit to you in a structured, commonly used and machine-readable format your personal data that you have provided to us. Alternatively, you can request the direct transmission to another data controller of the personal data provided to us by you, where this is possible.

You can object to the processing of personal data for advertising purposes at any time without stating any reasons.

In addition, according to Art. 21 para. 1 GDPR, you have the right to object at any time for reasons arising from your particular situation to the processing of your personal data that takes place based on Art. 6 para. 1 (f) GDPR. In this case, reasons must be stated for the objection.

If data processing takes place based on your consent, you can withdraw this consent at any time with effect for the future.

 

Your right to complain

If you are of the opinion that the processing of your personal data contravenes data protection law, according to Art. 77 para. 1 GDPR you have the right to complain to a data protection supervisory authority. This includes the data protection supervisory authority responsible for the data controller:

Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover
Phone: +49 (0)551 120 4500
Fax: +49 (0)551 120 4599
Email: poststelle@lfd.niedersachsen.de

 

SSL / TLS encryption

For security reasons and to protect confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock icon in the address line.

If SSL or TLS encryption is activated, the data that you send us cannot be read by third parties.

 

Information, blocking, deletion

Within the scope of the statutory regulations you have the right to receive information at any time, free of charge, about your stored personal information, its origin and recipients and the purpose of the data processing, and if applicable, a right to correction, blocking or deletion of this data. For this purpose and if you have any other questions about personal data, you can contact us at any time at the address provided in the contact data.

 

Objection to advertising e-mails

The use of published contact data within the scope of the provider identification requirement for sending advertising that is not explicitly requested and information materials is hereby objected to. The operators of the website expressly reserve the right to legal recourse in the event of non-requested sending of advertising information, for example via spam e-mails.

Data acquisition on our website

Cookies

The website uses so-called cookies in some cases. Cookies cause no damage to your computer and contain no viruses. Cookies help to make our content safer, more user-friendly and more effective. Cookies are small text files that are saved on your computer by your browser.

Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies are stored on your end device until you delete them. These cookies allow us to recognize your browser the next time you visit our website.

You can configure your browser so that you are informed when cookies are saved and allow cookies only on an individual basis, reject the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. Deactivating cookies may limit some functions of this website.

Cookies that are required for execution of the electronic communication procedure or for provision of certain functions requested by you (e.g. shopping basket), are stored on the basis of article 6, paragraph 1, letter f of the GDPR (General Data Protection Regulation). The website operator has a legitimate interest in the saving of cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analysis of your surfing behavior) are saved, they are treated separately in this data privacy policy.

 

Server log files

The provider of the website automatically acquires and saves information in so-called server log files, which your browser automatically sends to us. They include:

  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server query
  • IP address

This information will not be merged with other data sources.

The basis for the data processing is article 6, paragraph 1, letter f of the GDPR, which allows the processing of data for fulfillment of a contract or pre-contractual measures.

 

Contact form

If you send us inquiries by means of a contact form, we will save your information from the inquiry form, including the contact data provided by you for the purpose of processing the inquiry and for possible follow-up inquiries. We do not pass on this information without your permission.

The processing of the data entered in the contact form therefore takes place solely on the basis of your permission (article 6, paragraph 1, letter a of the GDPR). You can revoke this permission at any time. An informal e-mail message addressed to us is sufficient. The legality of the data processing procedures up until the time of revocation is not affected by the revocation.

We retain the data entered by you in the contact form until you request its deletion, revoke your permission for storing the data or the purpose of the data storage no longer exists (e.g. after processing of your inquiry is completed). Mandatory legal provisions – especially archiving periods – are not affected by this clause.

Plugins and tools

Google web fonts

This website uses so-called web fonts provided by Google for the standardized display of fonts. When a page is opened your browser loads the required web fonts in your browser cache in order to correctly display texts and fonts.

For this purpose, the browser you are using must establish a connection to the Google servers. In this way Google is informed that our website was accessed via your IP address. We use Google web fonts in the interest of a standardized and attractive presentation of our online content. This represents a legitimate interest in accordance with article 6, paragraph 1, letter f of the GDPR.

If your browser does not support web fonts, a standard font from your computer is used.

More information about Google web fonts is available at https://developers.google.com/fonts/faq and in Google’s data privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This website uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the Google Maps functions it is necessary to save your IP address. This information is generally sent to a Google server in the USA, where it is stored. The provider of this website has no influence over the data transmission.

We use Google Maps in the interest of an attractive presentation of our online content and to make it easy to find the locations mentioned by us on the website. This represents a legitimate interest in accordance with article 6, paragraph 1, letter f of the GDPR.

For more information on the handling of user data, please refer to Google’s data privacy policy:
https://www.google.de/intl/de/policies/privacy/.

Google Tag Manager

This website uses the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tool Manager only implements tags, does not set cookies and does not collect any personal data. The Google Tag Manager triggers other tags that may collect personal information. However, the Google Tag Manager does not access this data.

If deactivated at domain or cookie level, it will remain valid for all tracking tags implemented with Google Tag Manager.

Google Analytics

Our online service uses Google Analytics, a web analysis service of Google Ireland Limited (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.

Furthermore, you have the possibility to prevent future collection of your data when visiting this website by using the following opt-out cookie

Disable Google Analytics

 

Google remarketing or “similar target groups”

This website uses the remarketing or “similar target group” function of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”).

You can be targeted with advertising by placing personalised and interest-based ads when you visit other websites in the so-called “Google Display Network”. “Google Remarketing” or the function “Similar target groups” uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. These text files are used to record your visits and anonymous data about the use of the website. Personal data will not be stored. If you visit another website in the so-called “Google Display Network”, you may see advertisements that most likely take into account product and information areas previously accessed on our website.

You can prevent the “Google Remarketing” or the “Similar target group” function by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: www.google.com/settings/ads/plugin. You may also disable the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at www.networkadvertising.org/choices/ and implementing the additional opt-out information described therein.

  1. Google’s privacy policy for remarketing with further information can be found here: http://www.google.com/privacy/ads/.

 

Google AdWords Conversion Tracking

This website uses the “Google AdWords Conversion Tracking” function of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”.

Google AdWords Conversion Tracking uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site when they click on a Google ad. The cookies are valid for a maximum of 90 days. Personal data will not be stored. As long as the cookie is valid, Google and we as website operators can recognize that you clicked on an ad and reached a specific target page (e.g. order confirmation page, newsletter registration). These cookies cannot be tracked across multiple websites by different AdWords participants. The cookie creates conversion statistics in “Google AdWords”. These statistics record the number of users who clicked on one of our ads. It also counts how many users have reached a target page that has been provided with a “conversion tag”. However, the statistics do not contain any data with which you can be identified.

You can prevent cookies from being stored on your hard disk by selecting “do not accept cookies” in your browser settings (in MS Internet Explorer under “Tools > Internet Options > Privacy > Settings”; in Firefox under “Tools > Settings > Privacy > Cookies”); however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

  1. For more information on how Google uses conversion data and Google’s privacy policy, please visit: support.google.com/adwords/answer/93148,

http://www.google.de/policies/privacy/

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for the processing of your data and compliance with the applicable data protection laws.

The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g., IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.

Data are stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: policies.google.com/privacy and policies.google.com/terms.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: www.dataprivacyframework.gov/s/participant-search/participant-detail

For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms of Use under the following links: policies.google.com/privacy and https://policies.google.com/terms?hl=en.